UP Business

Dear UPay Users, First and foremost, we sincerely thank you for your trust and support in UPay. Your support is what drives us forward. Throughout UPay's development, we have always been committed...

Desktop: Physical Card Quick Link User Manual： 1. Visit the card page and click the “One-clink Bind Card" button.2. Select “Physical Card One-Clink Binding." 3. Enter your linked card number and ma...

Dear UPay User, We regret to inform you that due to the impact of new policies from the issuing authority and instability of the cards, the UPay Emerald Card (Virtual) will cease operation as of M...

Dear UPay Users,We are thrilled to announce that UPay has officially launched its official email services to better communicate with you and assist in resolving any issues you may encounter. This i...

To ensure the safety of your account and funds, please refrain from sharing detailed information about your UPay Cards, especially the CVV code. Kindly safeguard your card details prudently to pre...

Due to the new policies from the issuing bank and financial institution, UPay Elite Card (Mastercard) 557271 and UPay Eternity Card (VISA) 406594 will be completely deactivated on January 3, 2024,...

Under normal circumstances, on-chain deposits to the UPay wallet are credited within seconds. If your deposit has not been credited for an extended period, please contact our official online custom...

Dear UPay Users, We are excited to announce a comprehensive upgrade to the UPay Recharge Functionality, bringing you an unprecedented user experience. This upgrade covers everything from Recharge F...

Guide to Binding Chinese Mainland Lifestyle Apps and Shopping Platforms (Requires IP Address in Mainland China) Alipay: When binding Alipay, you may encounter IP-related issues. According to Al...

Q: Why did my payment transaction fail, but my UPay card balance was deducted? A: This may occur due to communication issues between third-party payment systems or MasterCard/VISA card clearing ga...